Personal Development
Objective:
Upon completion of the workshop, the participants should be able to:
- understand and overcome the barriers to being assertive
- use influencing skills to ‘curve the space’ of thoughts and feelings of others, such as customers, local and overseas peers across functions, vendors, subordinates and seniors
- use the right combinations of benefits, freedom from constraints and roadmaps to influence others
- understand the importance of personal influence to build trust, share responsibility with others and work towards a common goal
- increase own confidence in wielding persuasion power and managing others’ resistance
Objective:
Upon completion of the workshop, the participants should be able to:
- identify and manage the expectation of customers/audiences
- structure a high impact presentation of ideas/products/services
- create a climate of trust and understanding when presenting ideas
- increase own confidence level when presenting ideas
- use powerful verbal and non-verbal skills to convey messages, address needs and influence others
- handle challenging situations during presentations
Objective:
Upon completion of the workshop, the participants should be able to:
- use the appropriate strategies and tactics to achieve negotiation objectives
- increase own confidence in negotiating with others, wield persuasion power, and manage difficult parties and work situations
- acquire influential and proactive communication and negotiation skills of handling challenging situations under different circumstances
- explore solutions that lead to win-win situations
Objective:
Upon completion of the workshop, the participants should be able to:
- understand the importance of effective time and task management
- prioritize business activities and reduce stress through time management
- compile and implement business plan to achieve organizational goals
- handle distractions and reduce time wasters
- maximize manpower by understanding team members and delegating the right task to the right person
Objective:
Upon completion of the workshop, the participants should be able to:
- acquire comprehensive understanding of the problem solving and decision making process
- use techniques of lateral thinking to generate alternative solutions to problems
- recognize and reduce blocks to problem solving
- make timely and sound decisions to ensure the resolution of workplace problems
- manage stress and become more confident in making critical decisions
Objective:
Upon completion of the workshop, the participants should be able to:
- understand the relationship between Innovation, Creative Thinking and Design Thinking
- identify the best approach to identify, analyze and solve the work problem
- apply Design Thinking to create new ideas, improve work flows and methods
Objectives:
Upon completion of the workshop, the participants should be able to:
- acquire skills of setting specific and measurable goals to support the overall service direction
- determining objectives in key result areas
- setting SMART goals and measurements standards
- linking objectives to strategic business plans
- developing and agreeing action plans
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Phone: +852 2151 1311
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